Verified recordHospitality

Leon Clarke

Concierge and Guest Service Manager - Promoted at Hyatt

Based in Montego Bay, Jamaica

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Seniority

Manager

Department

Other

Location

Montego Bay

Industry

Hospitality

Company size

90K

Contact information

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Email

1 credit

l•••••••@hyatt.com

Phone

5 credits

+1876 ••• •••• ••••

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Background

About Leon Clarke

Leon is a hospitality industry veteran with over 12 years of experience as a Butler and Head Butler. His passion for the industry and excellent customer service skills have made him a leader in his field. As a Lead Butler at AMResorts, Leon is a goal-oriented and detail-oriented individual who always goes above and beyond to ensure proper execution and service delivery. He has excellent time management skills and a keen eye for anticipating and meeting guests' needs. His ability to exceed guests' expectations and build strong customer relationships has made him a standout in the industry. In addition to his excellent customer service skills, Leon is a team player who is always willing to motivate and uplift his team members. He is committed to employee motivation, satisfaction, and development, and believes in the power of altruism and helping others. Some of the characteristics displayed by Leon include his professional demeanor, innate sense of humor and empathy, strong interpersonal and guest relations skills, and excellent social etiquette. He is a creative problem solver who delivers excellent service with minimum intrusion and has the ability to handle pressure while still delivering exceptional and seamless service. Leon's commitment to excellence, trustworthiness, and loyalty makes him an asset to any organization. His passion for the hospitality industry and his ability to deliver exceptional customer service with minimum intrusion is unmatched.

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