Leonard Arestia

Background

About Leonard Arestia

Sr. Sales Associate/Sales Manager 2020-Present Brooksville, FL 2019/2020 Most Improved Salesperson (Highest Increase in overall sales) 2021 Top 5 Sales Associate (>$1M sales organization-wide) 2020 total sales of $750K 2021 total sales of $1.1M Oversaw 100% accounts payable completion Overall store score of 3.9 on Google up from 3.1 in 2020 85% of post-measurement sales closed within 5 business days Met or exceeded quarterly bonus goals since 2020 Act as assistant store manager for day-to-day operations Managed customer touchpoints including scheduling, accounts payable, claims processing, and customer satisfaction Maintain business relationships with vendors and sales representatives to ensure product availability and delivery satisfaction Store Manager, Wesley Chapel May 2017 – May 2020 Managed store operations since grand opening Supervised sales associates including contract and material accuracy and attendance Oversaw $1.85M gross sales in first year of new store business Maintained <3% installation delay related to product quantity or quality- and site-related issues Trained new sales associate resulting in $45K first-month gross sales Managed employee scheduling, payroll, and store budget Maintained merchandising sheets Managed installer scheduling and material availability Led weekly meetings with sales associates Addressed in-store and post-installation complaints and issues Provided service remediation for customer satisfaction issues Reviewed and provided additional sales incentives for non-committal customers Maintained back-office functions including filing, mail, records management, and vendor relationships Met and consulted with industry representatives for product inquiries, new product demonstrations, and material complaints Performed sales duties as needed including contract management, on-site measurement, and materials ordering Provided sales associate training in product knowledge Sales Associate, New Port Richey Oct. 2014 – May 2017 Grossed average $460K per year in first two years Drafted proposals and contracts for customer sales Managed material ordering including purchase order generation Checked product availability directly with mills and distributors Managed installation scheduling under supervision of store manager Assisted with inventory control Maintained merchandising sheets under supervision of store manager Interacted with customers to ensure satisfaction during and after installation Measured job site and ordered materials to contract specifications