Leonard Friday

Background

About Leonard Friday

As an Assistant Sales Manager at STUDIO FOUR NYC, LLC, I leverage my four years of luxury retail management experience and my CRM expertise to create memorable and satisfying experiences for customers, while achieving the sales and profitability goals of the organization. I have a passion for quality products and services, and a keen eye for design and aesthetics. In my current role, I manage social media account content, greet customers and prospects, respond to various emails, and deliver outstanding service to clients. I also maintain showroom samples and catalog libraries for customer viewing. In my previous roles as a Showroom Manager at Savoir Beds and a General Manager at Orlebar Brown, I led and motivated sales teams, oversaw daily operations, ensured compliance with brand standards, and fostered long-term relationships with high-end clients. I applied my customer-focused service and retail skills to increase customer loyalty, retention, referrals, and sales. I am looking for a new opportunity to join a dynamic and innovative team that values diversity, collaboration, and excellence.