Leonard Mooney
Operations Manager, Service Operations Center at Provincial Health Services Authority
Based in Maple Ridge, Canada
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Seniority
Manager
Department
Operations
Location
Maple Ridge
Industry
Hospitals and Health Care
Company size
12K
Contact information
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l•••••••@phsa.ca
Phone
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Background
About Leonard Mooney
I am an ITIL v4 Foundations Certified Professional with more than 15 years of experience providing Tier 1 through Tier 2 support. demonstrating cross-functional experience in project and people management; end-user and peer training; multiple system upgrades; and creating processes and procedures that streamline operations while cutting technology costs. Recognized by managers and peers as proactive; forward thinking; and able to foresee problems and implement preemptive solutions. Technical Summary ENTERPRISE: MS Exchange, Microsoft Dynamics CRM, Microsoft Office, Microsoft SharePoint, Microsoft SQL, Active Directory, Microsoft Remote Desktop/Terminal Services, Visio, Adobe Services, Monolith Analytics, WordPress, Joomla, TikiWiki, Vandyke SecureCRT, Atlassian (Confluence, JIRA, Service Desk), Logmein, Change Management CLOUD: Amazon Web Services (Developer/Solutions Architect Associate, Security Fundamentals), VMWare (VCloud Director, vSphere), ACE EQMs, LucidChart, Google G-Suite, Virtual Machines O/S: Windows (Server, 98 - 10), Ubuntu, CentOS, RedHat NETWORKING: PBX/Telco Equipment, TCP/IP, Wireless 802.11 a/b/g/ac, DNS, WINS, DHCP, VOIP, Cisco/Juniper/Fortinet, Broadband Implementation/Connectivity, Managed Network Failover, Structured Cabling
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