Lerato Kunene

Background

About Lerato Kunene

I am a motivated and adaptable professional with a diploma in Small Business Management and an advanced diploma in Business Management from the University of Johannesburg. My academic background gave me a solid grounding in entrepreneurship, marketing, and finance, while my career journey has helped me develop practical expertise across sales, customer service, and operations. My experience includes: •Sales Coordinator – supporting sales teams with order processing, client communication, and ensuring smooth operations to drive results. •Call Centre Agent – building strong communication skills by assisting customers, resolving queries, and maintaining excellent service standards. •Internship at iStore (Core Group) – managing daily customer interactions, handling administrative tasks, providing technical support, and stepping into leadership responsibilities. I thrive in fast-paced, people-focused environments and enjoy taking on responsibilities that challenge me to grow. With a passion for customer success, problem-solving, and business development, I am eager to contribute my skills in a role that values adaptability, teamwork, and continuous improvement.