Lerease Sam

Background

About Lerease Sam

Payments and Operations Supervisor\Specialist with a strong track record of 23 years in end to end processing of payments, specializing in client care and experience on various banking platforms. Technical and advances Microsoft office skills including ZOHO and Google sheets. Excellent business writing skills and data analysis. Matric and National certificate in Business Management NQF level 4. Extensive banking platform knowledge, digital proficiency, understanding banking software and systems for online banking and CRM and using tools like Excel, and customer service, Effectively communicating complex information to clients. Supervising all Operations functions including allocations of funds, processing of payments, collaborating with Finance team, managing client invoicing, capturing\importing payments and receipts, importing cashbooks, balancing of recons, general and supplier ledger balancing and journaling on Pastel. Designing and streamlining all Operational processes, implementing system improvements and migrations. Collaborating with IT specialists and heading up projects and roll outs of new systems as well as managing end to end projects and business requirements. Enhancing efficiency and compliance to business processes and policies to increase productivity and reduce risk. I am a strong, dedicated, and reliable individual with great problem solving skills, who is not afraid of a new challenge and is teachable and works well under extreme pressure. I come from a company with a strong workplace culture where building relationships goes beyond just being colleagues but always being willing to lend a helping hand, equip others with knowledge and strive to do what is right not just for yourself but those who depend on you.