Leroy McLean

Background

About Leroy McLean

Results-driven individual possessing a strong balance between business savvy and technical capabilities. Proven track record of over 20 years of engineering, pre-sales, consulting and service management, experience in leading IT and business projects to advance corporate performance, profitability, and efficiency. Engaged in leading service improvements initiatives that minimize overhead costs. Leverage communication, negotiation, and interpersonal skills to build strong relationships with all levels of internal and external agents. Build, train, and spearhead top-performing teams that drove business success and secure achievement of the corporate mission. Multi-industry experience with private and public companies in LATAM and North America that varied in size from small firms to large corporations. Executed against key initiatives within MCS – Resource Management Group. Demonstrated consistent participation and contribution in a structured framework around areas of conceive, develop, test and implement of our organization business efforts. These activities related to major business improvements for both management and other stakeholders. Implementation of Utilization Forecasting Tool, and MBU delivery management dashboard. Participation on the DAX program through meeting discussions, and contribution to reference gathering documentation. Focused on the reporting components of the DAX RM solution from a world-wide standpoint. Provided strategic vision and guidance for successful implementation of solutions by development of trusted advisor relationships and successful integration of Microsoft products with MCS customers. Lead contributor for a Systems Center Operations Manager project for one of the largest Telecommunication Company in the Caribbean and Latin America. Designed and implemented the Operations Manager solution to monitor and support Mission-Critical Applications deployed within the production environment across the group.