Lesley Rose

Background

About Lesley Rose

As an Adult Services Manager at Joliet Public Library, I lead a team of librarians and staff to provide high-quality reference, research, readers advisory, collection development, and technology support services to the public. I have a Master's degree in Library and Information Science from Dominican University and over two years of library work experience in various roles and settings. I am passionate about customer service, programming, and community engagement in public libraries. I am working on initiatives to enhance the library's outreach, partnerships, and visibility in the community, such as hosting virtual events, creating online resources, and collaborating with local organizations. I have also completed several certifications to strengthen my skills in managing customer expectations, handling abusive customers, and leading new managers. My goal is to continue growing as a library leader and advocate.