Lesley Stevens

Background

About Lesley Stevens

PROFILE London based Credit Control Business Partner currently training and managing an offshore team to hand over various credit control tasks, travelling to offshore offices. Worked on various cash & payment projects, implementing new procedures. An adaptable and highly organised member of the Finance team with over 13 years experience working on IBA Client & Insurer accounts both UK and International within the Finance Department of London based Insurance Brokers. Demonstrates a wide variety of knowledge and people management skills gained over many years working for Global Blue-Chip organisations. Experienced in delivering efficient support between Offshore, London/Local teams. Work in accordance with the agreed SLA’s and highlight any issues to improve best practices. Working closely with Compliance checking due diligence in accordance with the FCA. Used to dealing with debt recovery agencies, 3rd party suppliers and intermediaries. Customer focused, good planning and organisation skills, self motivated and pro-active with excellent attention to detail who enjoys managing a varied and challenging workload to achieve results. Good communication skills and the ability to work with people at all levels across the business. Committed to providing a professional service to clients and colleagues through a methodical and organised approach. KEY APPLICATION SKILLS Microsoft Word, Excel, Global, Riskwrite, Brokasure Enterprise V12, Brokasure Desktop, Sector 10, JD Edwards, Eibis, Outlook, Lotus Notes, HSBC Net, RBS Bankline. Specialties: People Management, Cash Management, Credit Control, Client focused, Administration Annual tests- TCF, Money Laundering, Conflicts of Interest, Complaint Handling, Data Protection Act, Export & Sanctions, Fighting Fraud. Conduct Risk & TCF, Anti Money Laundering, Conflicts of Interest, Complaints, Information Security, Data Protection, Exports & Sanctions, Fraud, Anti Bribery & Corruption, Client Money, Contract Certainty.