Leslie Vidal

Background

About Leslie Vidal

With a solid track record at USAA and now at the City of San Antonio, my professional journey is marked by a strong focus on strategic leadership and operational excellence. In my recent role as an Executive Operational Planning Director, I took pride in leading our team's efforts to streamline operations and enhance customer experiences, resulting in significant improvements in efficiency and satisfaction. At the heart of my work lies a passion for organizational change and a keen eye for detail, skills that have been instrumental in driving initiatives forward within the banking and insurance sectors. The organization has reaped the benefits from my expertise in change management, risk governance, and operations, creating a robust foundation for innovation and integrity.