Leticia Gonzalez

Background

About Leticia Gonzalez

Resourceful Leader adept at implementing high profile-based marketing programs within consumer industry. Committed to innovation, with integrity, creating strategies to develop new and exciting customer relationships. Strong and persuasive interpersonal skills. • Experienced manager with expertise in human resources and project management. • Extensive background in staff recruitment and retention. • Staff training and development. • Superb written and oral communication skills. • Organizational and strategic planning • Management and coaching • Program Marketing • Contract negotiations and compliance • Knowledge of Federal and State employment regulations • Substantial experience and outstanding skills in customer service with sixteen years at Federal Express including five years in management. • Excellent interpersonal skills, the ability to work well with others, in both a supervisory or support staff role. • Notary Public State of Florida • Fluent in Spanish -written and verbal • Excellent coaching/teaching skills. • Willing to travel • Demonstrated ability to perform as a confident communicator who is able to adapt her strategy and approach to reach various groups and individuals.