Leticia Lima
Client Profile and Information Management Associate at Davy
Based in Ireland
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Seniority
Staff
Department
Customer/Client Service
Location
Ireland
Industry
Financial Services
Company size
993
Contact information
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l•••••••@davy.ie
Phone
5 credits+353 ••• •••• ••••
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Background
About Leticia Lima
Nationality: Brazilian (Stamp 4 in Ireland) – Available to work full time Bilingual (Portuguese and English) leticialima.marketing@gmail.com |+353 083 4614109 Expertize: Payroll I Tax I Accounting I Reports I Audit I Benefits I Spreadsheets I Invoices I am a bilingual professional (Portuguese & English) holding a Bachelor’s Degree in Fine Arts (with emphasis on Advertising and Marketing) and also a Master of Business Administration Degree. I possess over 3 years' experience in customer service, from retail to hospitality. I am currently enrolled in a Certificate in Payroll Techniques at IPASS, and I am interested in starting a career in the Payroll area. I have solid experience dealing with clients, I am able to provide an analytical view of the business, and possess a keen attention to detail. I am a self-motivated person with excellent interpersonal and communication skills. I am goal orientated and able to solve problems. I am familiar with preparing presentations, providing support to team members, working with minimal supervision, and adjusting to new ambiences. I am flexible about the job title, as my main interest is gaining experience in the Payroll area and improving my career in this field. Career Highlights: I was congratulated on my professional attitude and outstanding services provided. Maintained a positive image of catering service, creating a friendly and productive work environment in order to ensure efficiency and cooperation. Resolved customer complaints and concerns with strong verbal and negotiation skills. Demonstrated the ability to work without significant supervision and direction. Cultivated best practices and frequently researched better ways to improve client’s current online status. I relocated to Ireland in 2015 in order to improve my business English and gain international exposure. Now, I am eager to improve my career further, hence please feel free to contact for any opportunity.
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