Leticia Lima

Background

About Leticia Lima

I am a highly experienced and motivated professional with more than 10 years of experience in Hospitality, Customer Service and Restaurant Operations. My background includes leading operations, teams, and processes to drive business and guest service success within highly regarded hotel establishments across the globe. From training and developing staff to overseeing financial controls and general accounting responsibilities, I excel at managing teams, creating schedules, and stimulating maximum levels of guest service and satisfaction. Main skills and qualifications - Leadership and managerial skills - Decision-making and the ability to work under pressure - Problem-solving abilities - Restaurant operations knowledge - Business acumen - Analytical thinking - Leadership and time management - Food Security, HACCP and Manual Handling I am an enthusiastic, optimistic and organized person who easily adapts to any situation and is always willing to learn. Throughout my career, I have developed my problem-solving ability and meticulous communication skills in multi-cultural environments. I have ability to work effectively under time pressure and within timeframes, in busy environments, dealing with customers/suppliers, invoicing and administrative duties. I consider myself a fast learner, proactive with a high level of energy and a "can-do" attitude. Phone:+353 83 356 4477 | E-mail: leticiars36@gmail.com