Letizia Nardis

Background

About Letizia Nardis

Another job was added in spring 2025: Customs Import Desk. NEW ROLE as of March 2024: Customer Service Support Specialist, accountable for specific projects within the European Customer Service/supply Chain at Syensqo. Among all tasks I have, two are dear to me: Managing the CONAI declarations for my company and gradually taking over the support job for Import. NEW ROLE since February 2023: Samples Shipping Coordinator: monitoring the situation related to the sampling activity of the Customer Service Team, supporting my colleagues to dis-entangle and to streamline all the situations creating delays or blocks in the delivery of samples to our customers and prospect customers. The role requires liaising with colleagues in R&I, in Technical Assistance, in Sales to understand where ther issue is and support the solution. Managing the CONAI Consortium (waste packaging management) matters. Support for out-of-standard requests. Moved to Customer Service - Solvay Specialty Polymers in March 2019. Responsible for the sampling desk of Atomatics and PVDC products. Point of contact for Long Fiber Customers. Interface with the Salesforce team and the Data Management Team. Among my skills I can list: Change Management, Team Building and Customer Centricity. Corporate and Marketing Communications is a skill gained in my past experiences. At ease working in international environments and with different Experienced Learning Specialist with a demonstrated history of working in the chemicals industry. Skilled in Training Needs Analysis, management of complex Learning Projects, Contributor to the Solvay Corporate University as project team member. Strong human resources professional graduated from Solvay Corporate University.