Levent Ulusan
Senior IT Service Support Specialist at Sunexpress
Based in Antalya, Turkey
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Seniority
Other
Department
Other
Location
Antalya
Industry
Airlines and Aviation
Company size
4.7K
Contact information
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l•••••••@sunexpress.com
Phone
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Background
About Levent Ulusan
IT Senior Specialist with 14+ years of experience Key Skills; • Knowledgeable about frameworks such as ITIL, ITSM • Competent in infrastructure components and problem-solving • Competent in incident management, problem management, demand management, and change management processes, knowledgeable about SLA/OLA concepts • Experience with Microsoft Windows operating systems • Advanced level of experience in IT systems operations, hardware, and software • Debugging and troubleshooting skills attitude to support and resolve customer problems • Intermediate understanding of operating systems and networking concepts • Excellent written and verbal communication skills • Analytical Thinking • Creative problem solving • Work with complex situations • Strong customer service skills
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