Lexus Elder

Background

About Lexus Elder

As a Lead Concierge I manage the daily operations of the concierge desk and monitor the staff performance to proactively address inefficiencies. I have over eight years of experience in hospitality and property management, and a Bachelor of Business Administration degree from Morgan State University.My core competencies include customer service, guest experience, vendor relations, and security systems. I have an excellent ability to anticipate and respond to individual resident needs and preferences, and to use a variety of apps, software, and computer programs. I also have exceptional skills in handling diverse types of residents with courtesy and professionalism, and a mindset that prioritizes the client. My passion and creative eye for details help me focus on streamlining procedures for effective operations. I am seeking a leadership position with an emerging company in need of innovative professionalism.