Liam McCarthy

Client Success Manager at Trustwave, A Levelblue Company

Based in Pittsburgh, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Pittsburgh

Industry

Computer and Network Security

Company size

860

Contact information

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Email

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l•••••••@trustwave.com

Phone

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Background

About Liam McCarthy

As a results-driven Account Executive II at Dell Technologies, I specialize in developing tailored strategies that drive business growth and customer satisfaction. With a proven track record of increasing customer retention by 60% and generating over $10 million in sales, I thrive on building long-lasting client relationships and delivering innovative solutions that address specific business needs.My expertise spans across account management, consultative selling, and business development, all while leveraging industry-leading platforms like Salesforce, SalesWorks, and D&B Hoovers to deliver results. Whether it's increasing upsell opportunities by 35% or boosting client satisfaction by 80%, I bring a data-driven approach to exceeding sales quotas and expanding pipeline growth. Key Skills & Specialties-Account Management | Consultative Selling | Lead Generation -Pipeline Growth & Quota Achievement | Customer Retention Strategies -Salesforce CRM | SalesWorks | D&B Hoovers -Business Development | Enterprise Sales | Client Relationship ManagementIn addition to my sales expertise, I bring leadership experience from both Dell and the National Security Agency (NSA). As a Cybersecurity Team Lead, I helped enhance Dell's security protocols, adding 32% to our cybersecurity pipeline. At the NSA, I led a team of officers, achieving 93% fewer performance infractions and driving operational success.My unique background in security operations and sales allows me to navigate complex environments, whether managing enterprise sales accounts or implementing high-level security protocols. I am always looking to partner with organizations that value growth, security, and customer-centric innovation. Let's connect if you're looking for a sales professional who can drive growth through data-backed strategies and exceptional client service.

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