Liam Miner

Background

About Liam Miner

Senior Director of Global Implementation Services at ContentSquare, an industry leader in digital experience analytics. I oversee the team dedicated to supporting our customers with technical consulting throughout their onboarding journey. Personable, highly driven Professional Services / Customer Success leader with a diverse background that spans big data analytics, management consulting, strategic communications, and project management. Accomplished engagement and project manager with numerous years of experience managing projects across multiple verticals. Team builder with experience across multiple verticals and business environments, managing personnel across different departments, backgrounds, and cultures. Effective communicator and problem solver, with an approach that focuses on radical transparency and tackling every situation with an action plan built on stakeholder engagement. Active in my community (Board Member for Amsterdam American Business Club). Before joining ContentSquare, my professional experience included three years with Optimizely, an industry leader in digital experience optimization, where I led the global onboarding team, and six years with ClickFox (now BryterCX), a leader in customer experience analytics, in roles within the professional services department, including account management, management consulting, partnership management, and project management. I also spent 8 months overseeing the customer success and onboarding departments for Customs4Trade, a customs management software.