Libby Liu-Smith

Background

About Libby Liu-Smith

A dedicated HR technology leader who combines HR, business, and system experiences to lead digital transformation and change management initiatives in large-scale companies, enhancing operational efficiency and fostering a culture of continuous improvement. Over 10 years of HR & business experience specializing in leading teams to support HR Information Systems and Workforce Management in complex union environments. This includes a full cycle of requirements gathering, C-suite presentation, business proposal, building cross-functional teams, stakeholder management, project delivery, change management communication, and operational support. Successfully delivered Cloud HR systems and currently managing team to support systems including SAP SuccessFactors, UKG Pro, UKG LMS, and Workforce Management in large, scaled companies for both salaried and unionized hourly employees. Key Accomplishments • Expertise in End-to-End HR program management from Initial planning to Project execution to after-go-live Shared Service Support. • Delivered SAP SuccessFactors HR system including HR Core, Talent, and Compensation by converting from legacy systems to one in six (6) months and under budget. • Successfully led a team of eight (8) implementing the HCM and LMS system (UKG) within 18 months across 7 divisions with only internal resources. • Successfully led the team to migrate the US executive group's payroll and benefits data between systems within 2 (two) months. • Key SME and contributor in full suite of HR Process Design, OCM, Business Requirements, and Training Materials. • Developed Standard Operation Procedures (SOP) and created a full user guide manual to support the HR team in maximizing the new HRIS system. • Taken multiple initiatives to lead the team driving for improvement and efficiency improvement with the mindset of trade-offs, risk management & long-term vision. • Formed, led and mentored a high-performance support team delivering fast responsiveness, and accurate information with a supporting ratio of 1:800 compared to standard 1:125 ratio. • Demonstrated well-rounded knowledge in HR, Business Operations, M&A, Financing, and Management. • Key SME and go-to person to connect between business requirements and technology team during Post M&A activities to review, design, propose and lead system integrations.