Libby Schaper

Background

About Libby Schaper

Proven IT leader with significant experience and success leading development and implementation of SaaS solutions providing critical functionality, enabling organizations to operate optimally. Excel at aligning people to process and ensuring client and employee engagement. Keen eye for identifying inefficiencies and implementing highly effective changes. Analyze and quickly provide critical solutions that positively affect business outcomes. Examples of my achievements include: • Mitigated internal issues; provided seamless customer experience and launched project on time and on budget. • Realigned client expectations, achieved more reasonable developer work week. • Launched project on time; overcame obstacles associated with overly optimistic timeline. • Established PMO; optimized communications and relationship building, increased project billable hours, phase two work, and stakeholder satisfaction. • Corrected non-compliant digital accessibility issues, achieved dismissal from lawsuit. Specialties: IT Strategy Development, Team Management & Leadership, People Development, Project Management, Risk Identification, Incident Management, Outcome Achievement, Reporting, Customer Engagement, Change Management, High-Performing Teams, Cross-functional Collaboration, Employee Engagement, ADA Accessibility, Scrum, Agile, Process Improvement, Adobe AEM, Jira, Budgeting, Forecasting