Lidong Si
Guest Experience Supervisor at The Shinmonzen
Based in Kyoto, Japan
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Seniority
Manager
Department
Customer/Client Service
Location
Kyoto
Industry
Hospitality
Company size
12
Contact information
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l•••••••@theshinmonzen.com
Phone
5 credits+81 ••• •••• ••••
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Background
About Lidong Si
With over five years of experience in the Japanese hospitality industry, I have built a strong foundation in traditional hotel operations, multitasking under a rotational system, and delivering refined omotenashi service. My professional background includes both authentic Japanese inns and luxury hotels, allowing me to adapt seamlessly across different guest expectations and service environments. I am fluent in English, Japanese, and Chinese, which enables me to provide tailored support to a wide range of international guests. My service philosophy is centered around calm attentiveness—maintaining a respectful distance while anticipating needs with sincerity and precision. Passionate about elevating the guest experience through cultural sensitivity and multilingual communication, I am committed to growing within the global luxury hospitality field.
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