Liesa Grassi

Background

About Liesa Grassi

Experienced management professional with a proven track record in operations, accounting, customer service, and team leadership. I've thrived in dynamic environments where I've built high-performing teams, streamlined processes, and delivered measurable results — from processing high-volume payables and reconciliations to leading cross-functional operations and mentoring staff to excellence.Key strengths include:Strong team leadership & development: Mentoring, coaching, interviewing, hiring, and cross-training teams to boost efficiency (e.g, cross-trained coordinators on 75% of duties in first 6 months as leader)Exceptional task, time, and analytical skills: Managing payroll, accounts payable/receivable, bank/credit card reconciliations, budgeting, variance analysis, and cash management for multimillion-dollar operationsExemplary customer service & vendor relations: Resolving issues, negotiating costs, handling facilities/logistics, and ensuring compliance across departmentsProcess improvement & operations expertise: Implementing SOPs, standardizing accounting practices, facilitating budgets, and driving quality assurance in customer service, collections, cash applications, and property managementI've had the privilege of enjoying meaningful, impactful roles in progressive companies, where I've contributed to stability, growth, and positive cultures.I'm passionate about being a true people leader who fosters growth, accountability, and results. If you're building (or part of) a team that prioritizes integrity, mutual respect, and long-term success, I'd love to connect and explore how my skills could contribute.Open to thoughtful conversations — feel free to message me!#OperationsManagement #TeamLeadership #Accounting #CustomerService #ProcessImprovement #Payroll #AccountsPayable #VendorManagement