Lily Heah

Background

About Lily Heah

Competencies - Experienced in spearheading end to end retail sales operations towards driving sustainable revenue growth under challenging economic environments- Well versed in the areas of strategic planning, recruitment and training, business development, brand management, vendor management as well as warehousing and logistics- Skilled in deploying the right strategies in turning around low performing businesses. Characteristics - Strong leadership qualities in instilling harmonious and high-performance working culture- Exquisite communication and interpersonal skills in dealing with customers as well as internal partners alike- Adept in sensing changes in the market trends and consumer behavior towards charting a new direction and road map. SPECIALTY: Retail and Sales Operations | Strategic Planning | Customer Service Excellence | Recruitment and Training | Vendor Management | Warehousing and Logistics | Product Branding | Business Development | Strategic Negotiation | Team Management | Sales Analysis and Growth | Brand Management | Performance Uplift | Inventory Management | Digital Marketing Campaigns | Turnaround Strategies