Linda Mitchell

Background

About Linda Mitchell

A motivated Business Analyst who has been involved in projects, process and analysis for 13 years. Began as an IT Analyst, demonstrating a combination of technology and business acumen, and building a reputation for dependably rooting out and resolving issues. To further explore the challenges of the IT sector of the insurance industry, I was acquired by multiple lines of business and departments through Aviva, AXA, Intact and RSA as a Business Analyst. By blending knowledge gained from Personal Lines, Commercial Lines and Claims and technology, I have consistently shown an outstanding ability for problem solving. As a Business Analyst, this balanced skill allows business sponsors to understand the scope of their requests, and enables the communication of business needs more thoroughly to development staff. Specialties: Experienced with multiple Policy Management Platforms such as; DuckCreek Technologies, CLPSS, etc. Uses analytical thinking to effectively solve problems in a time efficient manner Builds team motivation through coaching and leadership Forges strong customer relations through effective communication Excellent written and verbal communication skills Reengineers existing processes to improve business efficiency Strong organizational, multi-tasking, and reporting skills