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Linda Mullen

Senior Business Consultant at Csaa Insurance Group, A Aaa Insurer

Based in Walnut Creek, United States

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Seniority

Staff

Department

General Business & Management

Location

Walnut Creek

Industry

Insurance

Company size

5.5K

Contact information

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Email

1 credit

l•••••••@csaa-insurance.aaa.com

Phone

5 credits

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Background

About Linda Mullen

Senior Business Systems Analyst with an extensive analysis toolkit acquired through diverse industry experience and training, including best practices in the following: Stakeholder and enterprise analysis Requirements planning, management, elicitation and facilitation techniques User story, use case and conceptual model development Storyboard and prototype development UAT/test planning and scripting RFP/RFI’s Defect and enhancement management Presentation and product demonstrations User Training Risk management Waterfall, iterative and Agile SDLC Specialties: Enterprise and SAAS Customer Relationship Management (Oracle/Siebel CRM, including Siebel OnDemand and Salesforce.com) Master Data Management (Oracle/Siebel Universal Customer Master) Enterprise and SAAS Human Capital Management (Oracle and Workday) Order Management (Oracle and Siebel) Incentive Compensation (Oracle/Siebel)

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