Linh Vo
Customer Experience Administrator at Outcomex
Based in Melbourne, Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Melbourne
Industry
IT Services and IT Consulting
Company size
128
Contact information
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l•••••••@outcomex.com.au
Phone
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Background
About Linh Vo
It’s crucial for businesses to focus on retention since Australia is so service centric. That’s where I step in. I’m passionate about going above and beyond for the customers. It’s so important to imprint on the customer with a great experience. I’ve also developed a niche to identify any gaps to improve the process or to automate where possible to create a seamless support system for the customer. I have also worked on national projects such as Master Chef & DECJUBA, so understanding the importance of scoping a project and delivering it on time is key….whilst managing several other projects too! I have a track record for reducing churn and improving operations. “You can do anything you want in life, you’ve just got to decide if you want it or not”
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