Verified recordIT Services and IT Consulting

Linny Simon

Enterprise Customer Success Lead at Tucows

Based in Toronto, Canada

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Seniority

Manager

Department

Customer/Client Service

Location

Toronto

Industry

IT Services and IT Consulting

Company size

797

Contact information

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l•••••••@tucows.com

Phone

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Background

About Linny Simon

Quality is never an accident. It is always the result of an intelligent effort."-John Ruskin As an IT professional with experience working in Technical support, I have always strive to provide quality customer service. I have more than two years of experience in server administration including both Linux and Windows operating systems. I have been involved in troubleshooting issues in live Linux servers, configuration and management of various services and providing support for customers in their hosting services over ticketing systems, telephone calls and chats. Technical skills: Operating Systems: Windows, Android, iOS, Mac OS, Linux,RHEL, CentOS Applications & Tools: ServiceNow, Microsoft Office 365, GanttProject, Project Management: Agile, Waterfall, Scrum and Gantt Charts Networking: TCP/IP, HTTP, FTP, DNS, SMTP, POP, IMAP Services: Apache,IIS, Bind, NSD, Exim, MySQL,Pro-ftp, Pure-ftp Security: SSH, SSL Firewalls: IPtables, CSF Server Control Panel: cPanel, Plesk

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