Linsen Mathews
Application Support Engineer at Hub24 Limited
Based in Sydney, Australia
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Seniority
Staff
Department
Information Technology
Location
Sydney
Industry
Financial Services
Company size
1.1K
Contact information
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l•••••••@hub24.com.au
Phone
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Background
About Linsen Mathews
A Master's Degree in Computer Applications with 5+ years of experience in software support.• Experience in L1 and L2 application support via email and telephone.• Experience in Stakeholder management and Data Mapping.• Experience working within an AGILE working methodology (SCRUM).• Experience with supporting.NET applications.• Experience with working within an ITIL framework.• 5+ years experience in Production Management.• Monitor batch processing.• Installing, configuring and maintaining the application systems in different environments.• Experience in Health insurance domain.• Experience troubleshooting complicated issues across multiple systems and driving to solution.• Experience providing technical solutions to non-technical users.• Excellent communication skills.• Experience with SQL.• Ability to investigate issues and problem solve autonomously.
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