Lisa A. Olvera

Background

About Lisa A. Olvera

Summary: promoted and sold Creative Security Co.(CSC) products and services, ensuring a high level of customer satisfaction, and achieving sale. Researched and identified prospective clients and customers for the 4 divisions of CSC. Planned, prioritized and scheduled sales calls and presentations in a timely manner. Presented products and services via web based or at client’s location in Spanish or English, as needed. Responded to questions and overcame objections for client’s satisfaction. Developed sales proposals, RFI’s, RFP’s and other contracts for existing and potential clients. Managed clients needs such as collection issues, activities or changes that may on their accounts. Provided new and change information for in house account managers. Communication with clients to ensure high level of satisfaction and resolved issues and problems for clients. Attended and participated in tradeshows, conferences and seminars, promoting product awareness, using sales skills and identifying competitive products, potential clients and product awareness. Actively participated in special projects as assigned; assuming responsibility for timely and quality product services. Worked independently and in a team environment to achieve personal and team goals. Excellent sales techniques with ability to appropriate approach customers, open doors and make product presentations and effectively closed sales. Effective communicator on both written and oral form with all levels on contacts. Negotiated favorable results and excellent book of business. Technically competent with ability to learn and demonstrate product features.