Lisa Bright

Background

About Lisa Bright

I am a Human Resources and Payroll professional with knowledge across the entire taxonomy from hire to retire, including rostering and payroll. I have been hands-on managing, delivering and servicing HCM systems across multiple industries. I am experienced across all aspects of Payroll and Payroll Systems management including operations and process re-engineering. I specialise in the evaluation and development of targeted solutions for business issues, particularly in the Oracle, Workday and Dayforce solutions. As a customer success manager, I have focused on building long-term, successful relationships with clients via effective, efficient and personalised client management. I provide strategic advice through excellent communication and service management, evidenced through high customer satisfaction levels and ongoing business engagement. With a strong background in business analysis and process flows, I understand integration points and relationships between systems, processes and people. I am able to analyse these to build bridges between people and knowledge to align systems with purpose and processes to ensure compliance and ease of user experience. My experience and expertise position me well to deliver tangible and beneficial solutions to a wide range of business requirements. I have formal training certifications and I enjoy both supporting and delivering training and change programs to ensure project success. I have served as a coach and a mentor for multiple staff across diverse locations, and lead several initiatives to encourage cross team collaboration and drive a culture of continuous learning and curiousity. I am passionate about equality, diversity, inclusivity and wellness in the workspace.