Lisa Faieta
Senior Account Manager at Northern
Based in Toronto, Canada
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Seniority
Manager
Department
Sales & Business Development
Location
Toronto
Industry
Business Consulting and Services
Company size
163
Contact information
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l•••••••@northern.co
Phone
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Background
About Lisa Faieta
Account Management is where client services, sales, and project leadership collide. My focus is simple: find and deliver value. In practice, this includes uncovering business needs, strategizing delivery, leading teams, making business- and customer-focused decisions, and delivering tailored, impactful solutions. My past experience leading sales and customer service teams and scaling service offerings has given me a strong foundation for this work. I'm currently a Senior Account Manager at Northern, delivering measurable outcomes for public sector clients. Core competencies include account growth, client retention, and managing large-scale web development projects through platforms like Drupal and WordPress. By fostering trusted relationships and leading cross-functional collaboration, our team has maintained a 90%+ renewal rate while aligning digital strategies with client goals. I'm passionate about combining consultative approaches and innovative solutions to support organizational growth and transformation. I'm especially skilled in scoping new opportunities, overseeing complex project delivery, and ensuring client success through tailored strategies.
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