Lisa Harrison
Senior Client Experience at Newcastle United Football Club
Based in Sunderland, United Kingdom
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Seniority
Director
Department
Customer/Client Service
Location
Sunderland
Industry
Spectator Sports
Company size
901
Contact information
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l•••••••@nufc.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Lisa Harrison
Commercially astute and results-driven leader with 15+ years of experience spanning hospitality, sales, marketing, operations, and business management. Proven track record of driving revenue growth, building high-performing teams, and leading successful market entries for globally recognised brands.Played a pivotal role in the launch and commercial positioning of two major properties, including a new-build Hilton hotel and an established national restaurant and bar concept, delivering strong market penetration and revenue performance from inception. Currently operating within one of the region’s largest commercial teams, representing internationally recognised brands and driving strategic partnerships across key accounts.Recognised for combining commercial acumen with customer-centric strategy — translating market insight into revenue opportunity, strengthening brand positioning, and building long-term stakeholder relationships. Adept at aligning sales strategy with operational execution to exceed targets while maintaining brand integrity and organisational values.A proactive growth driver who identifies opportunity, leads from the front, and cultivates motivated teams that consistently outperform expectations. Known for fostering loyalty across clients, partners, and internal teams while delivering measurable commercial impact.
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