Lisa Hernandez

Background

About Lisa Hernandez

Throughout my career in B2B sales, my favorite parts have been problem-solving, relationship building, and seeing the resulting customer successes. Currently, I’m a Sr National Account Manager for CN Railroad. My clients are most of the major American grain companies, and I work with them to find logistics solutions for domestic and international transportation of their product. For the past 15 years, I’ve consistently been able to meet or exceed all of my sales quotas due to my rich industry knowledge and my client relationship skills. Previously, I was the Account Manager at CN Worldwide, an NVOCC, wholly-owned subsidiary of CN Railroad. When I joined the company, they were under a year old, and I was recruited specifically for my business model expertise from an earlier position with UPS. I successfully collaborated with multiple departments in establishing new processes and methodologies for the subsidiary and CN Railroad. I worked with CN Account Managers to offer CN Worldwide services and grow market share among their client base. Outside of the office, I like to work out and spend time with family. I stay focused on personal and professional growth through books, lectures, and podcasts and at any given time, I usually have three books I’m reading: one that’s a novel, one on professional growth, and one on business empowerment. Areas of Expertise: B2B Sales Account Management, Transportation, Supply Chain, Freight, Revenue Growth, Imports & Exports, Logistics Solutions, Account Growth, Client Management, Relationship Building, Contract Negotiation, Cost Controls, Problem Solving, International Accounts, Industry Partnerships, Process Efficiencies, Market Share Protection Notable Contributions: • Continually increases year-over-year revenue by gaining market share from other railroads, offering additional services, and negotiating multi-year contracts for committed volume. • Restored a positive relationship with a difficult, apprehensive client through persistence and strategically developing relationships at the senior level of the company.