Lisa Kilduff
Quality and Training Management Lead at Oasis Group - Information Secured
Based in Balbriggan, Ireland
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Seniority
Manager
Department
Human Resources
Location
Balbriggan
Industry
Information Services
Company size
290
Contact information
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l•••••••@oasisgroup.com
Phone
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Background
About Lisa Kilduff
8 years of customer service and supervision experience within contact centres• Strong people management skills. Coordinated a team of 22 staff• Led project to develop and implement a new training and quality tracking tool• Pivotal role in improving contact centre quality scores at Oasis Group, 60% to 90%• Onboarded and inducted 17 new hires at Oasis Group. Facilitated 50+ training programmes p.a.• Recipient of Employee of the Month
Decision-makers
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