Lisa Kocon

Background

About Lisa Kocon

Experienced professional working with individuals and teams in a variety of settings to attain expected results. The many years in a motivational leadership role has enabled me to elevate my clients to higher performance. As an example, within 30 days of working with the Bloomingdale's team their customer service engagement scores increased 15%. My contact information is lisa.kocon@yahoo.com or call 763- 656-7400. Summary of skills: Train others on how to draw on their strengths, giving them more success in their industries. Bring tools that help them to maximize their resources, organize more efficiently, and become more adept at conflict resolution. Thus, enabling them to feel more confident with their customers, employees and employers. Teach them to strategically execute customer service techniques resulting in improved sales and customer satisfaction. Empower through education with an achievement-driven philosophy. I am passionate about building strong relationships among all levels of employees, whether with their customer base, co-workers, or outside vendors. This successful mix of my skills and talents enables me to lay the solid foundation to train others in the art of performance excellence. Specialties: Strong Leadership Development Empowering Employee Engagement Customer Service Excellence