Lisa Pedro

Background

About Lisa Pedro

A BSN, RN at Baystate Health working in Endocrine and Diabetes as an ambulatory care nurse. Currently studying to obtain my certification in diabetes education (CDCES). Formerly worked as an ambulatory care nurse for a Primary Care practice. Responsibilities include triage, health maintenance, patient education and supporting the team. Works with patients diagnosed with diabetes, hypertension and hyperlipidemia. Previously worked at Fresenius Kidney Care, most recently as a Clinical Manager who managed the day to day operations of the dialysis clinic. Patients first mindset to ensure quality patient care is delivered by interdisciplinary team, leading to optimal patient outcomes. Proven leader, achieving high outcomes in quality and patient satisfaction. Employee engagement producing low staff turnover rates. Implemented P&P to all staff, also serving as a mentor to new hires and seasoned staff. Ensured compliance with government and corporate regulations are followed. Lead monthly quality meetings (QAI) with interdisciplinary team. Responsible for clinic P&L. Achieved deficiency free survey in December 2015.