Seniority
Staff
Department
Customer/Client Service
Location
Norwich
Industry
Insurance
Company size
33K
Contact information
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l•••••••@aviva.com
Phone
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Background
About Lisa Smith
I joined Aviva in July 2016, working briefly in their commercial fleet team until moving to their complaints team dealing with all aspects of motor complaints. I have assisted in emergency household claims utilising my previous experience.I also worked in the agricultural team within Aviva and dealt with all types of agricultural claims, including subsidence, property and motor claims.I moved to the Savings and Retirement Complaints department learning a new area of the financial services industry. I am currently working in the Bereavement Complaint Team for pension and investments as an Advanced Complaint Specialist dealing with a variety of more complex complaints.
Decision-makers
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