Lissa Esch

Background

About Lissa Esch

I am a highly accomplished network engineering professional with extensive experience providing technical guidance and support to drive the achievement of key telecommunications goals and objectives. I bring demonstrated strength developing and implementing technical solutions that ensure operational effectiveness with minimized risk to the business units. In addition, I am unique in the ability to combine both technical knowledge with business intelligence, used to draw alignment with telecommunications initiatives with both internal and external business partners. I am continually recognized for the ability to deliver exceptional results working in fast-paced, highly dynamic technical environments. Areas of Expertise Include: • Technical Solutions • Engineering Leadership • Service Excellence • Vendor Relationships • Technical Documentation • Tier Customer Support • Business Intelligence • Voice/IP Network Administration • Project Management Practices • System Requirements • Problem Resolution & Troubleshooting • Staff Leadership • Automation • Process Improvement • Business Relationships