Liz Higgins

Background

About Liz Higgins

I am a versatile and results-oriented professional with both sales and support experience in telecom. I have proven to balance multiple competing tasks within high-pressure atmospheres and streamline processes and procedures to maximize productivity and efficiency. I excel at providing exceptional organizational and time-management skills and driving optimal office efficiency and success. I have a credible history of enabling organizational effectiveness through an amalgamation of vision, ingenuity, and strong business acumen with sound program management and coaching qualities. I have excellent analytical and relationship management skills and am recognized as an innovative thinker who develops innovative ideas for solving everyday problems more efficiently. In addition, I am an effective team leader with active coaching, training, and mentoring skills, a multi-tasking capacity to work independently and in a team, and the flexibility to meet shifting goals and tight deadlines. I possess exceptional verbal and written communication skills, along with excellent interpersonal and organizational abilities, enabling me to effectively interact and function in a fast-paced and demanding atmosphere involving numerous departments and the general public. Furthermore, I possess a clear vision to lead the department. My dedication to handling diverse responsibilities and tasks under high-pressure situations and tight timeframes ensures exceptional outcomes. Areas of Expertise: • Outside Sales • Microsoft Office • Inside Sales - Inbound & Outbound • Customer Relationship Management • Customer Retention • B2B Sales • B2C Sales • Account Management • Sales Support * Salesforce