Liz Klima

Background

About Liz Klima

Accomplished professional with exemplary soft skills plus the drive and ambition necessary to deliver results, continuously attain new skills, and remain abreast of the latest technologies. Over 18 years of experience in Project Management and Business Analysis and over 11 years Supervisory/Managerial experience. Project experience includes ERP implementation, multiple 3rd party application implementations, data migrations, network/ telecom infrastructure upgrades, system software enhancements, and new application/website custom development. Knowledgeable in the SDLC process using Agile (SCRUM Framework) and Waterfall methodologies, IT Service Management and ITIL best practices, requirement and training documentation, SQL query writing, Black Box testing, quality control, custom report design, and revenue assurance. Specialties: Project management; business analysis; requirements gathering; business process documentation; user systems training and troubleshooting; quality control and testing; change management; relationship building and management; strategic planning; process improvement; collaboration; contract negotiation