Logan Burns
Help Desk Technician at '58 Foundations & Waterproofing
Based in Knoxville, United States
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Seniority
Staff
Department
Information Technology
Location
Knoxville
Industry
Construction
Company size
88
Contact information
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l•••••••@58foundations.com
Phone
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Background
About Logan Burns
As a Help Desk Technician at '58 Foundations & Waterproofing, I assist the Director of IT with administering Microsoft 365 and Salesforce i360 in a 100+ employee company that spans the Eastern US. I also provide internal help desk support, asset and inventory management, and project assistance, using tools such as Anydesk and Mosyle MDM. I have earned the CompTIA A+ certification, demonstrating my proficiency in IT fundamentals and troubleshooting. My goal is to continue my education and advance my IT career, by pursuing a Bachelor's degree in Computer Information Technology at Western Kentucky University, after completing an Associate's degree in the same field at Pellissippi State Community College. I have also gained valuable experience as a Computer Lab Assistant at Pellissippi State, where I helped students and staff with various IT issues. I am motivated by learning new skills, solving problems, and delivering quality service.
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