Logan Floyd

Background

About Logan Floyd

I’m a Strategy & Operations leader with 15 years of experience launching products, optimizing customer experience, and driving retention and growth, especially in environments where product, operations, sales, and engineering must align.I excel in- Designing and executing test-and-learn strategies to improve product adoption and uncover growth levers- Translating customer feedback and data insights into scalable processes, operational improvements, and product enhancements- Establishing and managing KPI frameworks, readiness models, and dashboarding tools to measure performance and guide decisions- Leading high-impact, cross-functional initiatives that launch products, streamline operations, and deliver measurable ROI- Developing talent: mentoring associates to grow responsibility, promoting individuals, and building teams that anticipate and manage risk, prioritize well, and think strategically.My style: hands-on but strategic; focused on impact; always looking for ways to experiment, test, and iterate. I thrive in fast-moving settings that demand innovation, collaboration, and measurable outcomes.