Loida Jalop

Background

About Loida Jalop

I am a detail-oriented and proactive professional with a diverse skill set geared towards efficient property management. With a strong background in administrative tasks and excellent communication skills, I thrive in environments where organization and multitasking are key. & My expertise includes smart bill entry for invoices and generating reports for company scorecards. I ensure timely updates regarding delinquency statuses and facilitate communication with tenants regarding payment updates. & I effectively communicate with owners, vendors, and tenants to address maintenance requests promptly. Handling tenant communications and complaints with empathy and professionalism is a priority, fostering positive relationships within the community. & - From processing applications to conducting thorough checks and generating adverse letters when necessary, I manage the approval process meticulously. I ensure all required documents are in order for move-ins, including lease agreements, utility sheets, and insurance documents. & - Managing move-out procedures seamlessly is another aspect of my role. From sending move-out instructions to coordinating with tenants and updating property management on any developments, I ensure a smooth transition for all parties involved. I handle HOA communications and relay important information to tenants promptly specifically violation concerns and steps to resolving the issues accordingly & My responsibilities extend to administrative support, including handling work orders, calling utility companies for inquiries, and uploading scanned images to AppFolio pages. I am proactive in attending training sessions to enhance my skills and contribute effectively to team objectives. I am committed to maintaining high standards of professionalism, efficiency, and tenant satisfaction in every aspect of my role. With a passion for excellence and a dedication to continuous improvement, I am poised to make a valuable contribution to your property management team.