Loleka Thomas
Client Account Manager at Elavon, Inc
Based in Atlanta, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Atlanta
Industry
Financial Services
Company size
4.4K
Contact information
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l•••••••@elavon.com
Phone
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Background
About Loleka Thomas
Skilled and meticulous Sr. Account Manager and Retention Specialist with an exceptional record of strong customer service. Able to handle a wide variety of pricing inquiries, operational escalations including statement analysis, pricing analysis with top-notch courtesy and professionalism. Outstanding multitasker who thrives in a fast-paced high-pressure work environment. Core Compete: Extensive Experience managing top ISOs/MSPs as well as large merchant accounts Strong familiarity with financial technology and merchant services Superior grasp of customer needs and inbound retention strategies High organizational and interpersonal skills
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