Lora Spencer

Background

About Lora Spencer

Business partner responsible for employee and manager relations. • Managed disability and FMLA leaves, and worker's compensation claims for a 600-employee based financial institution across three State regions. • Audited existing processes and implemented best practices to ensure compliance with Federal, State, and local laws. • Developed and conducted New Hire Orientation and Training programs. • Mediate and conflict resolution on employee issues using current policies and disciplinary actions while maintaining employee dignity. • Processed layoffs and severance packages during reduction in force. • Championed and maintained change management in an environment that was experiencing employee morale issues. • Partnered with management staff to train and develop their communication skills and understanding of managing employees as individuals to increase productivity and dedicated. • Created and introduced direct hire model to increase employee retention and attract quality candidates. • Created a strong team presence, with consistent achievement in motivating and engaging employees improving employee retention and working relationships.