Lorelei Mize

Background

About Lorelei Mize

Client Experience Project Coordinator with 5+ years of cross-functional project execution in regulated, mission-driven environments. Proven success managing accreditation audits, data reporting, stakeholder communication, and workflow optimization to support high-quality experiences and organizational compliance. Known as a proactive problem-solver and trusted partner who builds clear, repeatable systems that reduce risk and improve user satisfaction. • Project and program coordination: organizing multi-step processes, tracking timelines, and ensuring follow-through • Customer success and stakeholder partnership: guiding users through challenges and celebrating their wins • Training and enablement: simplifying platforms and policies so people can focus on what they do best • Process improvement: translating pain points into efficient, repeatable workflows • Human-centered communication: building trust through clarity, empathy, and responsiveness I’m excited to grow in a role where I can combine operations, implementation, and relationship-focused support to help organizations deliver meaningful impact - especially those improving access, care, and community well-being. Outside of work, I’m happiest when I’m learning something new, painting, listening to music, digging in my garden, or spending time with my family, friends, and my dog.~Next on my “learn list”? Pottery. Toolkits & Technical Experience Recruitment, Evaluation & Compliance • Thalamus GME - client support, training, scoring coordination • EvaluationKIT - survey builds and reporting • New Innovations - milestones & performance tracking Learning & Enablement Systems • Canvas LMS, Echo360 - course delivery + analytics • Articulate 360 (Storyline, Rise)- eLearning development • Adobe Creative Cloud - visual + media creation • Video editing tools (iMovie, Camtasia, Echo360) Collaboration & Communication • Zoom - webinars, virtual facilitation • WordPress + Cascade CMS - web content management • Microsoft 365 - docs, data, automation Operations, Logistics & Documentation • Event and onboarding coordination • Workflow documentation + process playbooks • Platforms supporting education, HR, and customer-facing operations