Lorena Ahumada

Background

About Lorena Ahumada

With over nine years of experience in the health care industry, I have developed a strong expertise in Medicare and Medi-Cal programs, policies, and regulations. I have also demonstrated exceptional skills in customer service, relationship building, and team management, as well as proficiency in Microsoft Office, data entry, and invoicing. As a Regional Performance Manager at CareMore Health, I was responsible for managing the provider network and performance for the Northern California region, overseeing contracts, audits, quality improvement, and compliance. I also supported the development and implementation of new programs and initiatives, such as the CareMore Touch program, which improved customer satisfaction and retention. Additionally, I coordinated and facilitated various events and trainings for providers, staff, and customers, and represented the company in external meetings and forums.