Lorena Corral Buzzolini
Customer Support Team Lead at Airdna
Based in Barcelona, Spain
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Seniority
Manager
Department
Customer/Client Service
Location
Barcelona
Industry
Information Services
Company size
121
Contact information
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l•••••••@airdna.co
Phone
5 credits+34 ••• •••• ••••
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Background
About Lorena Corral Buzzolini
I am a self-motivated, reliable, responsible, results-oriented person with outstanding service attitude who thrives in a team environment. Vast experience as a professional in the customer service area and account management. Ability to identify and assess client needs and utilize solving strategies for positive resolution. Enthusiast self starter with keen capacity to recognize opportunity and provide business solutions. KEY AREAS OF EXPERTISE- Mentor and conduct training for new members as SME - Exceed customer expectations - Strong leadership. Confident and proactive - Implement strategic solutions - Clear and effective communication with customers and end-users - Reduce the turn-around-time to resolve inquiries- Persuasive Speaking Skills - Adaptability and knowledge to different ERP systems- Documentation of process.
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