Seniority
Staff
Department
Customer/Client Service
Location
Las Vegas
Industry
Insurance
Company size
464
Contact information
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l•••••••@gravie.com
Phone
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Background
About Lorena Hernandez
Dependable, focused team leader and workforce management professional with applied skills in customer service, client support, and product management. Attentive and accountable with proven ability to multi-task in fast-paced, customer-focused industries. Experience in customer service escalations, call center operations, product inspection, and process improvement. Productive and positive with talents in team collaboration, employee coaching, and quality control for maximum business impact and exceptional customer experiences.
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