Lorena Stan
Servicenow Business Analyst at Endava
Based in Cluj, Romania
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Seniority
Staff
Department
Information Technology
Location
Cluj
Industry
IT Services and IT Consulting
Company size
9.6K
Contact information
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l•••••••@endava.com
Phone
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Background
About Lorena Stan
Motivated and adaptable professional with strong communication, collaboration, and customer service skills. Known for being a dependable team player with a proactive attitude, eagerness to learn, and openness to feedback and growth. Highly organized with excellent multitasking and problem-solving abilities. Proficient in Microsoft Office 365, Google Suite, and multiple operating systems (Windows, Android, Apple, Chromebook). Experienced with ServiceNow, telephony platforms (Mitel, Amazon Connect), and virtual environments (Amazon Workspaces). Solid understanding of IT service management, including incident, request, change, and problem management, as well as continual service improvement. Familiar with Active Directory and Azure environments.
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